Disappointed with Tide!
I recently used Tide TotalCare, but it stained my NorthFace t-shirt! I would not recommend this product.
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Inappropriate?Angie - i'm really sorry to hear about this. I use Tide Total Care a lot and haven't experienced this but we would love to understand more about what happened to see if we can help.
Can i suggest you call our Consumer Relations experts so they can learn more about your experience? They are available at: 1-800-879-8433 -
Inappropriate?I knew it was the laundry detergent! I just switched to tide and all the new clothes my husband and I purchased have these odd stains and discolorations on them. I still have the receipts for the clothes and the discolored clothes to prove it. I have an HE washer and purchase have had it for years and have never had this problem before I switched to Tide over 2 months ago. The clothes were costly and are now ruined. I will be seeking reimbursement for the clothes and the brand new $20 bottle of Tide and Stain Release packets I bought to get out the stains, which did not work by the way. I came on to the Tide website in search of answers and boy did I find them. I can not believe this product is still on the market. The Tide bottle I purchased says it isfor HE washers and it has ruined my family's clothes. Tide had better fix this problem or I have every intention of pursuing the issue.
I’m angry
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Leah,
I have seen your multiple posts on this site, can I suggest you call our Consumer Relations team? They will certainly be able to help you and are available on: 1-800-879-8433
I totally understand your frustration, I would be mad too if my clothes were ruined.
Please do give our team a call.
Thanks,
Mandy -
Inappropriate?I'm sure you will get your money back from the Tide since you have your receipt, but I wish you luck regarding reimbursement for the ruined clothes. I had to throw away my two tops away. I can't believe that it is still on the market too!
I’m disappointed
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Inappropriate?I would send Tide the piece of cloth to show them and a copy of my receipt to them.
I wonder why the dye is sticking to the clothes in some washers. Consumer Reports said Tide Cold water works great as the Tide Total Care and cheaper. You might want to try out Tide Free for Coldwater Liquid Laundry Detergent?
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