Smaller handle just doesn't do it!
I purchased an 8.82 lb. box of Tide Powder and noticed the smaller handle on top. Upon opening the box, the handle does no good at all! :( Just try it, and you'll see what I mean! Whoever designed this smaller handle needs to rethink it!
The company has acknowledged this problem.
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Inappropriate?I just tried this and I see what you mean. Thanks for the feedback, I have passed this on to our packaging design team.
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Mandy that was 5 months ago! I have since been to the store and boxes of Tide STILL have this silly, useless and dangerous handle. What does packaging team have to say about it? How about an update on this problem? Almost half a year has gone by! -
Hi Joanna, thank you for reaching out about this problem again. I will follow up with the packaging team again for an update.
Thanks!
Mandy -
Hi Mandy,
That was a month ago. Still no response. I won't let this one go. Company has acknowledged this problem. What does that MEAN exactly? Do they admit a mistake? Do they plan to fix this? Do they or you care enough about customers to post a REAL response?
--Joanna -
Inappropriate?Why did tide change the handle style on the 80+ loads of dry detergent? The former style connected to both sides of the box and not to the lid. The new style connects only to the lid. It is very difficult to pick up a full box without spilling any once it has been opened because as soon as you lift the handle to lift the box only the lid comes up and the box tips.
This reply was created from a merged topic originally titled
Why was the handle style changed on the powder boxes?.
I’m unhappy, frustrated
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Inappropriate?The handle design change to the tide powder (141 oz.) that I use is very annoying. I store my detergent on a shelf above the my laundry machine. Used to be no problem picking up the box to move it down to use. Now I have to lift the box from the bottom - less secure, less comfortable. Please put your packaging engineers back to work on this one.
This reply was created from a merged topic originally titled
Handle size change makes product hard to use.
I’m frustrated
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Inappropriate?I have commented on employee Mandy's response. It's been almost half a year now! How about an update on this handle problem? I see boxes of Tide STILL have this dangerous and useless handle.
I’m frustrated
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This comment was removed on 11/30/09.
see the change log -
Inappropriate?Why doesn't Tide Powder detergent connected on the sides instead of on the top? It would make it much easier to carry after opening it.
This reply was created from a merged topic originally titled
Why don't Tide Powder detergent have handles connected on the sides?. -
Inappropriate?That's the point! The handle USED to be on the sides and they changed it almost a year ago. Now the small handle is useless after the box is opened and dangerous too, because you have to try it out first and discover what happens when you try to use it after the box is open. I have written about this a couple of times and they haven't changed the handle back to the way it was. --Joanna
I’m frustrated and disappointed.
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Inappropriate?I'm so glad that others have responded to my original post. Do you know what I'm doing? I kept a box with the original handle fastened to the sides, and I dump the new Tide into the old box. But how long will this old box continue to last?!
I’m frustrated and disappointed, too!
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Inappropriate?I could kick myself for not saving the old box. When I saw the little handle on the new box it just didn't register! I discovered the problem too late. What were they thinking? Did ANYONE there even try it out? I guess these corporate types don't do laundry. And they sure don't think much about customers either. --Joanna
I’m still frustrated and disappointed.
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Inappropriate?I just bought a box of Tide and also discovered how useless the new style handle is. Once the box is open, the handle is of no value. The large boxes are very difficult to lift from a bottom shelf. I have used Tide for over 15 years but will no longer purchase it due to the difficulty in lifting the large boxes.
I’m frustrated and disappointed.
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Inappropriate?Please go back to the old side attached handles. An explaination for the change to the useless top handle would also be appreciated.
I’m frustrated and disappointed
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